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Jessica VandenHouten

Jessica VandenHouten is the Director of Brand and Marketing Strategy at Jewelers Mutual, where she leads integrated campaigns that enhance brand identity and foster meaningful customer connections. With over 20 years of experience, she brings a strong background in writing and storytelling, using a narrative-driven approach to engage audiences. Her work is featured across Jewelers Mutual’s platforms, including The Jewelry Box, Clarity Blog, and the company’s Newsroom. Additionally, Jessica has contributed to industry publications such as JCK and National Jeweler.

Posts By Jessica Vandenhouten
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Jewelers Mutual’s John Kreul featured in CIO article on enterprise IT trends
John Kreul shares how composable architecture boosts agility and personalization at Jewelers Mutual in a recent CIO article.
Read: 2 min
Jewelers Mutual® Group introduces virtual inspections
New self-service virtual inspection technology makes the process effortless for jewelers.
Read: 2 min
Jewelers Mutual® upgrades jewelry appraisal solution with GIA diamond grading reports
Jewelers Mutual’s Appraisal Solution now includes GIA grading and Gemworld pricing for accurate, efficient, and trusted jewelry appraisals.
Read: 2 min
Jewelers Mutual® unpacks new insights from travel study
Jewelers Mutual study reveals travelers’ habits and challenges in protecting their jewelry while on the move.
Read: 2 min
Jewelers Mutual® travel study reveals new jewelry loss and theft trends among travelers
Jewelry is lost most at beaches and hotels—Jewelers Mutual’s 2025 Travel Study reveals why and how to protect your valuables. Learn more at JewelersMutual.com.
Read: 2 min
Jewelers Mutual® sustains world-class™ satisfaction rating for past decade
Here’s a tightened version under 160 characters: Jewelers Mutual earns a world-class Net Promoter Score above 80, reflecting top customer satisfaction, especially during claims.