Updated December 2025

Privacy policy

Introduction

Jewelers Mutual Group and its member companies* (collectively, “Jewelers Mutual Group,” “we,” “our,” or “us”) respect the privacy of our customers and others who interact with us and are committed to controlling the collection, use, and disclosure of your Personal Information while protecting your privacy.

This Privacy Policy (our “Privacy Policy”) describes the types of information we may collect from you or that you may provide when you visit one of our websites, (the “Websites”), install and use our mobile applications (each, an “Application”), and use our services, whether provided over the phone, online or offline (our “Services”). It also explains our practices for collecting, using, maintaining, protecting, disclosing, or otherwise processing that information.

This Privacy Policy applies to information we collect:

• On our Websites;
• On or through our Services;
• Via our Applications;
• In email, text, chatbot interactions, and other electronic messages between you and Jewelers Mutual Group through any medium;
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy; and
• Any other information we may collect about you offline when you apply for or use our Services.

It does not apply to information collected by:

• Any third party, including through any application or content (including advertising) that may link to or be accessible from or on our Websites.

This policy also applies to employment-related Personal Information collected within the scope of your relationship with us as an employee, job applicant, contractor, director, officer, or similar individuals.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Websites, Applications, and Services. By accessing or using our Websites, Applications, or Services you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Websites, Applications, and Services after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

Information We Collect or Acquire and the Purpose of Our Collection 

Throughout this Privacy Policy, the term “Personal Information” means any information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or device. However, Personal Information does not include deidentified or aggregated information.

Based on your relationship with us, we may collect information either from you directly, from third parties, or via automatic data collection tools, such as online tracking technologies including session replay tools. Some of our collection of Personal Information is required to provide our Services, so if you do not provide us with the requested information, we may not be able to provide certain Services to you. Not all categories of Personal Information will be collected or received about every individual.

In the last 12 months, we may have collected the following Personal Information for the following purposes, as described below.
 

Sources of Personal Information

Information You Provide to Us

In addition to the information identified in the chart above, we also collect other types of information that you may provide when you fill out a form or through your correspondence with us.

If you choose to utilize the JM® Shipping Solution, the information provided to us may also include location data, delivery location, item or content values, package type/dimensions, weight, carrier, service type, tracking number, delivery confirmation, login history, payment information and customer information.

If you provide us with information about individuals other than yourself, such as household members or business associates, you guarantee that you have obtained any consent required to share that person’s information under any applicable laws, rules, or regulations and have directed them to this Privacy Policy.
 

Information from Our Affiliates

We may obtain information about your transactions with our subsidiaries and affiliates in accordance with applicable law.

Information We Collect from Third Parties

We may obtain some information about you from non-affiliated third parties. These third-party sources vary over time, but may include:

• Consumer reporting agencies;
• Service providers;
• Retailers who sell our care plans;
• Publicly-available sources such as government databases, media coverage, or other data sources that are available to the public;
• Insurance agents and brokers;
• Other insurance companies;
• Social media and advertisers;
• Employment agencies; and
• Other third parties whom you have authorized to provide us information or as otherwise permitted by law.

When we receive Personal Information indirectly, we rely on the provider of the Personal Information for the accuracy of the information, and that the provider has the authority to supply us with that information. We may also collect information about your transactions and experiences with us and others, such as your payment information, criminal background, and claims history with other insurers.  We may also receive information about you from consumer reporting agencies, which provide us with your claims history and/or credit information, where permitted by law.

Information Collected Automatically

As you use our Services, we may use automatic data collection technologies to collect certain information about your device or computer, browsing actions, and patterns, such as:

• Details of your visits to, and use of, our Websites, Applications, and Services, including traffic and location data, logs, and other communication data;
• The resources that you access and use on our Websites; and information about what site you came from;
• Information about your computer or device and internet connection, including your IP address, operating system, and browser type; and
• Information about your online activities over time and across third-party websites, apps, or other online services (i.e., behavioral tracking).

The information we collect automatically may include Personal Information. We may maintain it or associate it with Personal Information we have collected from you or received from third parties. This helps us improve our Services and deliver better, more personalized experiences by enabling us to:

• Store information about your preferences, allowing us to communicate with you and customize your experience according to your individual interests;
• Provide you with targeted advertising, based on your activities on our Websites and other online activities;
• Speed up your searches;
• Recognize you when you return to our Services; and
• Estimate our audience size and usage patterns.

The technologies we use for automatic data collection may include:

• Cookies (or browser cookies). When you use a browser to access our Websites or Applications, small text files called cookies may be created to track your site use, including where you left off, login information, personal preferences, and other customized functions. Unless you manage your cookies settings, our system may issue cookies when you access our Websites or Applications. Our Websites and Applications may use both session cookies and persistent cookies:
  • Session cookies are temporarily created while you view our site and are deleted when you leave.
  • Persistent cookies remain in your browser’s subfolder and are activated each time you return to the Website during the cookie's lifetime.

Our Websites use these cookies for the following reasons:

• Administer and allow personalization of the Website or Applications;
• Quote and administer a policy, administer a care plan or other requests;
• Personalize your experience
• Obtain Website analytics; 
• Offer content, products, or Services that may be of interest to you; and
• Retarget or advertise to you on third-party sites for cross-contextual behavioral advertising purposes.     
   

By continuing to allow cookies (see Choices About How We Use and Disclose Your Information), you hereby consent to our recording and disclosure to third-party cookie providers of your use of our Websites, Applications, or other communications you have with our Websites or Applications.

• Web Beacons. Our Website pages, Applications, and emails may contain electronic images known as web beacons (also called clear gifs, pixel tags, and single-pixel gifs) that permit us to count users who have visited specific pages and for other website statistics (e.g., recording the popularity of certain website content and verifying system and server integrity). Web beacons are not used to access Personal Information and are used only to compile aggregated statistics regarding website usage.

How We Use Your Information

We strive to limit the collection and processing of Personal Information to what is adequate, relevant, and reasonably necessary in relation to the purposes for which it is processed, as disclosed in this Privacy Policy. Generally, we use your Personal Information to provide you with the products and Services that you request, offer you other products and Services that we think might interest you, and improve your overall experience with us.  

We may also use your Personal Information to:

• Present and personalize your experience with our Websites, Services, and Applications and their content in a suitable and effective manner for you and your device, including through automated systems and statistical models.
• Enable your use of interactive features of our Websites and Applications.
• Communicate with you about your application, account, business relationship, products, or Services, and provide information about the products and Services you use, including changes, new features, or other offerings.
• Underwrite or rate insurance policies, including by using risk models and automated tools where permitted.
• Process, investigate, adjust, and administer claims.
• Create, maintain, customize, and secure your account with us.
• Process your transactions, payments, and purchases; prevent transactional fraud; and manage billing and processing of amounts owed.
• Confirm your identity and determine your eligibility for our products and Services.
• Deliver content and Service offerings relevant to your interests, including targeted offers and advertisements through our Websites, Applications, third-party sites, and via newsletters and other communications that may be of interest to you.
• Market our products and Services, including those of our subsidiaries or affiliates, and utilize your feedback to improve them.
• Conduct audits, data analysis, and research to improve our products, Services, and operations, including developing, testing, and improving algorithms and models.
• Permit you to enter contests, sweepstakes, or similar promotions (which may have additional terms and conditions that describe other uses of your Personal Information) where permitted;
• Comply with internal policies and procedures, as well as applicable laws, rules, and regulations.
• Respond to requests for information from governmental authorities.
• Establish or defend legal rights and responsibilities for ourselves or our affiliates, subsidiaries, business partners, vendors, customers, or others.
• Maintain the safety, security, and integrity of our systems and prevent, detect, and investigate fraud, illegal activities, or policy violations.
• Fulfill obligations and enforce rights arising from contracts entered into between you and us, including for billing and processing purposes.
• Fulfill the purposes described at the time of information collection or any other purpose for which you provide the information.
• Perform any other purpose with your consent.
   

How and When We Share Your Data

We may disclose your Personal Information to third parties for a variety of business and commercial purposes. This section explains the types of disclosures we make, including those that may qualify as a “sale” or “sharing” under certain U.S. consumer privacy laws, including as the CPRA.

Disclosures of Personal Information to Third Parties for Business Purposes

We may disclose your Personal Information to third parties for one or more business purposes. When we disclose Personal Information to non-affiliated third parties for a business purpose, we enter a contract that describes the purpose, requires the recipient to both keep that Personal Information confidential and not use it for any purpose except for the specific business purposes for which the Personal Information was disclosed, and requires the recipient to otherwise comply with the requirements of the CPRA and other applicable U.S. privacy laws.

In the preceding twelve (12) months, we may have disclosed the following categories of Personal Information for one or more of the business purposes described below to the following categories of third parties: 
 

We may disclose the categories of Personal Information listed in the tables above for various business purposes, including:

• To facilitate our everyday operations and provide our Services: This includes processing transactions, maintaining accounts, providing customer service, verifying information, processing payments, and providing financing. This generally includes sharing information with our service providers, affiliates, and subsidiaries.
• To process, investigate, adjust, and administer insurance claims: This may involve sharing information with adjusters, repair facilities, other insurance companies involved in the claim, your agent or broker (if applicable), or our reinsurers.
• To obtain information from or report information to consumer reporting agencies: This occurs as permitted by law, for example, during the underwriting process or for fraud prevention purposes.
• For marketing, advertising, and analytics: We may share information with companies performing marketing services for us, offer joint marketing programs, utilize third-party cookie and tracking technology providers for analytics and cross-context behavioral advertising, and use social media platforms for advertising.
• To protect against fraud and unauthorized transactions: This includes detecting, investigating, and preventing fraudulent or illegal activities, often involving sharing information with insurance support organizations.
• To comply with legal and regulatory obligations: We may disclose information to respond to lawful requests from government entities (like state insurance departments or law enforcement) or to comply with court orders or other legal processes.
• To establish, exercise, or defend legal rights: This includes sharing information necessary to protect our rights or the rights of others, or in connection with litigation.
• In connection with business transactions: Personal Information may be transferred as part of a proposed or actual sale, merger, divestiture, restructuring, or transfer of all or part of our business or assets, including during bankruptcy or liquidation.
• If you use the JM Shipping Solution: To facilitate those specific services, prevent harm or loss, or investigate suspected illegal activity related to shipments.
• For other purposes disclosed at the time of collection or with your consent.

We may also disclose your Personal Information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
• To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes;
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Jewelers Mutual Group, our customers, or others.

“Sale” and “Sharing” of Personal Information 
 

We do not sell Personal Information as the term “sell” is commonly understood to require an exchange for money. However, we may disclose your Personal Information by allowing certain third parties (such as online advertising providers and social networking services) to collect your Personal Information via automated technologies on our Websites, Applications, and online via any applicable webpages expressly governed by our Privacy Policy for the purpose of cross-context behavioral advertising (i.e., targeted advertising on other websites or in other mediums). These kinds of disclosures may be deemed “selling” or “sharing” Personal Information under the CPRA or certain other U.S. consumer privacy laws.

We may sell or share for cross-context behavioral advertising purposes (and may have sold or shared during the 12-month period prior to the Last Updated date of this Privacy Policy) the following categories of Personal Information to third-party advertising providers and social networking services:

• Identifiers.
• Commercial Information.
• Internet or Network Activity information.

We may disclose aggregated or de-identified information collected in such a way that removes personally identifiable information about our users without restriction.
 

Choices About How We Use and Disclose Your Information

We generally do not control the use of your information which is received by those third parties described above in How We May Disclose Your Information. When possible, however, these organizations are under contractual obligations to use this data only for providing the services to us and to maintain this information strictly confidential. These third parties may, however, aggregate the information they collect with information from their other clients for their own purposes.

In addition, we strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with control over your Personal Information: 
 

• Tracking Technologies and Advertising. Our Websites may use certain technologies, including cookies, to display advertising to you based on your activities on our Websites and other online activities. You may disable these technologies through our cookie consent manager, which you may access by clicking the “Cookie Preferences” link on the bottom of any page of our Websites and disabling our use of advertising cookies and similar technologies. You may also set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies in this manner, please note that some parts of our Websites may then be inaccessible or not function properly.

As noted above, we do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can learn more about interest-based advertisements and your opt-out rights and options from members of the Network Advertising Initiative (“NAI”) on its website (www.networkadvertising.org) and from members of the Digital Advertising Alliance on its website (www.aboutads.info). 

• Opt-Out of Receiving Promotional Emails from Jewelers Mutual Group. We may also use your email address or other contact information to promote our own products and Services that may be of interest to you (with your consent, if required by law). If you do not wish to have your email address used by us to promote a specific product or Service of ours, you can opt-out at any time by clicking the unsubscribe link at the bottom of any email communication you receive from us, or manage your choices including an opt-out request by clicking here. This opt-out does not apply to information provided to Jewelers Mutual Group as a result of a product or Service experience, purchase, or other transaction.

Your Choices Regarding Our “Sale” or “Sharing” of Your Personal Information

“Sale” of Your Personal Information

If you are 16 years of age or older, you have the right to direct us to not sell your Personal Information for monetary or other valuable consideration at any time (the “right to opt-out”). We do not sell the Personal Information of consumers we actually know are under 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer under 13 years of age. Consumers who opt-in to our Personal Information sales may opt-out of future sales at any time.

“Sharing” of Your Personal Information

If you are 16 years of age or older, you have the right to direct us to not share your Personal Information for the purposes of cross-context behavioral advertising, which is showing advertising on other websites or other media based on your browsing history with our Websites (the “right to opt-out”). We do not share the Personal Information of consumers we know are under 16 years of age for this purpose, unless we receive affirmative authorization from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer under 13 years of age. Consumers who opt-in to our sharing of Personal Information for these purposes may opt-out of future such sharing at any time. 

How You May Opt-Out of Our Sale or Sharing of Your Personal Information

To exercise the right to opt-out of the “sale” or “sharing” of your Personal Information, you (or your Authorized Agent) may submit a request to us by:

• Visiting the following link, or the link in the footer of our Websites or any applicable webpages expressly governed by this Privacy Policy: Do Not Sell or Share my Personal Information
  •    Setting your browser or device to refuse all or some cookies or to alert you when cookies are being sent. However, please note that if you disable cookies or choose this setting, you may not be able to access certain parts of our Websites or Applications. For more information about cookies, visit http://www.allaboutcookies.org; or

• Configuring your browser/mobile device to send us a privacy signal (as described in more detail below).

   

Browser Privacy Control Signals

You may also exercise your right to opt-out of the “sale” of your Personal Information for monetary or other valuable consideration and the “sharing” of your Personal Information for cross-context behavioral advertising by enabling privacy control signals in your browser, if supported. We recognize and support the following privacy signals sent by browsers and will treat them as a request to opt out of the “sale”, “sharing”, and targeted advertising for that browser or device:

•    Global privacy control (for more information on how to configure your browser to send this signal, please see https://globalprivacycontrol.org/).
•    Do Not Track signals

When we receive this privacy control signal, we will process your request to opt-out of further “sale” or “sharing” of your Personal Information for interactions on our Websites or Applications through that browser and device. You may later choose to opt back into the “sale” or “sharing” of your Personal Information at any time by adjusting your cookie preferences to accept all or certain cookies.

Once you submit a Do Not Sell or Share My Personal Information request, we will not ask you to reauthorize our “sale” or “sharing” of your Personal Information for at least 12 months.
 

Additional Rights And Choices Provided By Privacy Laws

Certain jurisdictions have enacted comprehensive data privacy legislation. In addition to the choices above, depending on where you reside, you may have additional rights regarding your Personal Information. This section provides a general overview of the rights that may be available to you under applicable data privacy laws, and how you or your Authorized Agent (as defined below) can exercise those rights.

We strive to provide you with choices regarding the Personal Information you provide to us and will not discriminate against you for exercising these rights. However, please note that in many cases, your rights are not absolute, and we may not be required to comply with your request.

Based on your residency, you may have the following rights:

Right to Know

You may have the right to request that we disclose certain information about our collection and use of your Personal Information over the past 12 months (a “Right to Know” Consumer Request). This includes: (i) the categories of Personal Information we have collected about you; (ii) the categories of sources from which that Personal Information came from; (iii) our purposes for collecting this Personal Information; (iv) the categories of third parties with whom we have shared your Personal Information; and (v) if we have “sold” or “shared” or disclosed your Personal Information, a list of categories of third parties to whom we “sold” or “shared” your Personal Information or disclosed it for business purposes.

Right to Access

You may be entitled to a copy of the specific pieces of Personal Information that we have collected about you, including any Personal Information that you have provided, we have created, and/or information received from a third party about you (a “Data Portability” Consumer Request). Your information will usually be provided to you digitally via encrypted email or via mail. However, we will not disclose certain sensitive information, such as driver’s license numbers, government-issued identification numbers, or financial account numbers, if doing so would pose a substantial risk to your Personal Information or the security of our systems or networks. You may receive additional information regarding certain disclosures we make to third parties, which we will provide our response to your access request.

Right to Correct

We take reasonable steps to ensure that the information we hold about you is accurate and complete. However, if you believe that the Personal Information you have provided or we hold about you is inaccurate or incomplete, you can request that we correct any incorrect Personal Information about you to ensure that it is complete, accurate, and as current as possible. In some cases, we may require you to provide reasonable documentation to show that the Personal Information we have about you is incorrect and what the correct Personal Information may be. We may also not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect or if the Personal Information is subject to another exception under the applicable state privacy law.

Right to Delete

In certain circumstances, you may have the right to ask us to delete your Personal Information.  For example, where your Personal Information that we collected is no longer necessary for the original purpose or where your Personal Information has become obsolete.  However, we will need to balance this against other factors.  For example, we may not be able to comply with your request due to certain legal or regulatory obligations.

Right to Withdraw Consent

We may ask for your consent to process your Personal Information in specific cases.  You have the right to withdraw your consent at any time.  Specifically, you may have the right to opt-out of processing your Personal Information for the purposes of: (i) targeted advertising; (ii) the “sale” or “sharing” of your Personal Information; or (iii) profiling in furtherance of a decision that produces a legal or similarly significant effect concerning the consumer. We will stop the further processing as soon as possible after the withdrawal of your consent.  However, this does not affect the lawfulness of the processing before consent was withdrawn.

Right to Limit the Use and Disclosure of Sensitive Personal Information

California residents have the right to request that we limit our use and disclosure of your Sensitive Personal Information (“SPI”) to only those purposes specifically enumerated in the CPRA. Currently, we do not use or disclose your SPI for purposes other than those expressly permitted by the CPRA. Should this change in the future, we will update this Privacy Policy and provide you with methods to limit the further use and disclosure of SPI.

Further, where we process your SPI based on your explicit consent, you generally have the right to withdraw that consent at any time using the methods described under “Exercising Your State Privacy Rights.” Please note that withdrawing consent may impact our ability to provide certain Services, and it does not affect the lawfulness of processing based on consent before its withdrawal.

The Right to Non-Discrimination

We will not discriminate against you for exercising any of your available privacy rights. Unless permitted by the applicable state privacy law, we will not deny you goods or services, charge different prices or rates, offer a different level or quality of goods or services, or suggest that exercising your rights might result in such different treatment.

Exercising Your State Privacy Rights

Sale/Sharing: For instructions on exercising sale and sharing opt-out rights (as applicable), please see Your Choices Regarding our “Sale” or “Sharing” of Your Personal Information.

All Other State Rights: To exercise any of your applicable privacy rights, please submit a verifiable consumer request (a “Consumer Request”) to us by either:

• Completing the Your Privacy Choices Form
• Calling us at 877-238-5595

If you fail to make your Consumer Request in accordance with the ways described above, we may either treat your request as if it had been submitted with our methods described above or provide you with information on how to submit the request or remedy any deficiencies with your request.

Only you, or someone that you have authorized to act on your behalf (an “Authorized Agent”), may make a Consumer Request related to your Personal Information. You may also make a Consumer Request on behalf of your minor child.

All Consumer Requests must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an Authorized Agent.
• Be described with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm which Personal Information relates to you or the individual for whom you are making the request as their Authorized Agent. Making a Consumer Request does not require you to create a password-protected, online account with us.

Authorized Agents

You may authorize your agent to exercise your rights. We may request that your Authorized Agent submit proof of identity and that they have been authorized to exercise your rights on your behalf. We may deny a request from your Authorized Agent to exercise your rights on your behalf if they fail to submit adequate proof of identity or adequate proof that they have the authority to exercise your rights.

Response Timing and Format

We will confirm our receipt of your Consumer Request within ten (10) business days of its receipt. We strive to process and respond to Consumer Requests within 45 days of its receipt. If we require more time (up to 45 additional days), we will inform you of the reason and extension period in writing. If we cannot comply with your request, we will provide you with an explanation of the reasons we cannot comply with a request.

We do not charge a fee to process or respond to your Consumer Request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Appeals Process

You may appeal a refusal by us to take action on your request to exercise any of the above rights within a reasonable period of time after we provide you notice of such refusal by contacting us through the contact information listed below.

Within 45 days after we receive your appeal, we will inform you in writing of any action taken or not taken in response to your appeal, including any explanations for the reasons for the decision. If we require more time, and if an extension is permitted under your state law, we will inform you of the reason and extension period in writing. If your appeal is denied, you may lodge a complaint with the Attorney General in your state.

Retention Of Personal Information

We retain all categories of Personal Information that we collect as required by applicable law or our record retention guidelines applicable to the type of Personal Information or category of record. However, we may retain any or all categories of Personal Information when your information is subject to one of the following exceptions:

• When stored in our backup and disaster recovery systems, in which case your Personal Information will be deleted when the backup media your Personal Information is stored on expires or when our disaster recovery systems are updated;
• When necessary for us to exercise or defend legal claims;
• When necessary to comply with a legal obligation; or
• When necessary to help ensure the security and integrity of our Websites and IT systems.

Your Personal Information will be deleted when we no longer require your Personal Information for any of the above purposes.

Security of Your Information

We use physical, technical and administrative safeguards in protecting your Personal Information in compliance with state and federal law.  Sensitive information that is transmitted to us online is encrypted while it is being transmitted and at rest.  

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Websites and Applications, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we have implemented measures to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Websites or through our Applications. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures deployed on our Websites or through our Applications.

Use of Websites, Applications, or Services by Minors  

Our Websites, Applications, and Services are not intended for children under the age of 18. We take steps to avoid collecting Personal Information from children, and do not knowingly collect personally identifiable information from anyone under the age of 18, unless they are indicated by an applicant or primary insured as the wearer of a piece of jewelry, or otherwise for which insurance is sought. This information is limited to name, address, and date of birth, and is used only for underwriting and/or claims purposes. If you are a parent or guardian and you are aware that your child has otherwise provided us with Personal Information, please contact us via the contact information below. If we become aware that we have collected Personal Information from children without verification of parental consent or someone legally authorized to act on behalf of the minor, we take steps to remove that information from our environment.

Changes to our Privacy Policy

We may make changes to this Privacy Policy from time to time. It is our policy to post any changes we make to our Privacy Policy on this page. The date this Privacy Policy was last updated is identified at the top of the page. You are responsible for periodically visiting the Privacy Policy to check for any changes.

Your continued use of our Websites, Applications, and Services following the posting of changes constitutes your acceptance to such changes.

Contact us 

This website is operated by Jewelers Mutual Group, 24 Jewelers Park Dr., Neenah, Wisconsin 54956.  You may provide feedback, comments, requests for technical support, other communications, and obtain other contact information by visiting Contact Us.

To ask questions or comment about this Privacy Policy or our privacy practices, contact us at:

Jewelers Mutual Group
Attn: Privacy Officer
24 Jewelers Park Drive
Neenah, WI 54956
Phone: 877-238-5595
Email: [email protected]

 * The member companies of Jewelers Mutual Group are Jewelers Mutual Insurance Company, SI (a stock insurer), JM Specialty Insurance Company, JM Care Plan, Inc., JM Care Plan Services, Inc., JM Facets, LLC, and JM Insurance Agency Partners, Inc.