Contact us
Get in touch with our expert support team to answer your questions
Personal policy
Phone: 888-884-2424
Personal Policy Inquiries:
[email protected]
Monday-Thursday: 7am-7pm CST
Friday: 7am-6pm CST
Claims:
[email protected]
Monday-Friday: 7am-5pm CST
Media inquiries
R. Harder Gallery of Gems & Minerals
Free / Open to Public
Monday-Friday: 9am-4pm CST (excluding holidays)
Guided tour appointments are available by calling 920-744-9997.
Share your concerns
Your satisfaction is very important to us. Jewelers Mutual Group wants to hear from our customers who are not completely satisfied with the products or services they receive from us.
Our locations
Company headquarters
Neenah, WI (Headquarters)
Jewelers Mutual is headquartered where the company was founded in 1913—in Neenah, Wisconsin. Our state-of-the-art facility there features a 300-person auditorium, fitness center, world-class gemstone gallery, and full-service café for employees.
Opened in 2020
Dallas, TX
Jewelers Mutual expanded its offices to Dallas in 2020. The 6,200-square-foot space is in the Premier Place, one block north of Mockingbird Lane. Premier Place also provides on-site banking, a Lifetime Fitness center, executive conference facility, and deli.
JM Insurance Agency Partners
Miami, FL
JM Insurance Agency Partners, our global brokerage, is headquartered in Miami in the heart of the Waterford Business District. The agency headquarters offers an on-site gym, on-site car wash, and covered garage parking—all free to use for employees.
Opened in 2025
Raleigh, NC
To help us advance our technology and data-driven service offerings, Jewelers Mutual expanded operations in 2024 to Raleigh, North Carolina. Situated in a vibrant and bustling Midtown community, this location offers a variety of top-tier amenities in and around the office.