Read: 1 min
The Right and Wrong Times to Use a Panic Button or Duress Code
Your automatic reaction when facing a robbery may be to push your panic button immediately. Read on to learn the safe alternative.
Read: 2 min
Meet-and-Greet Practices for Customer Service and Security
When using meet-and-greet practices, you're doing much more than providing great customer service. Discover four things that also enhance security.
Read: 3 min
Code Words & Phrases and Their Crime-Deterrence Power
Combined with proper staff training and procedures, good code words or phrases can be powerful tools in a jewelry store's crime-deterrence efforts.
Read: 1 min
A Jewelers of America Professional Certification Can Help You Succeed
JA Certified Professionals are experts in the areas of sales, marketing and bench jewelry - exactly what your customers are looking for!
Read: 1 min
5 tips to recognize warning signs of casing
Avoiding attention and being interest in everything are two very different ways to recognize the warning signs of casing. Do you know the other four?
Read: 2 min
5 Daily Inventory Procedures Jewelers Should Consistently Practice
Preventing internal theft and recognizing sneak thefts quickly is well worth the time and effort! Do you use any of these daily inventory procedures?